Metro McAllen Seeks Feedback to Better Serve Customers
Written by admin, Jan 26, 2019, Comments Off
Courtesy Xochitl Mora,
Move McAllen online survey will seek ideas, concerns and opinions
(McAllen, Texas)-Metro McAllen, the City of McAllen’s public transportation service, is dedicated to connecting people to their community by providing the best transit service possible. With eight total fixed routes and complimentary Paratransit Services, getting people to their destinations safely and as efficiently as possible is Metro McAllen’s goal. To improve the services and experiences of its customers, Metro McAllen is seeking input through an online customer survey. This survey and all ongoing activities is known as Move McAllen and is an effort to understand how to best serve the community in the coming years.
“An important part of Move McAllen is listening to and understanding what people in McAllen want when it comes to public transit,” said Mario Delgado, Director, McAllen Transit. “I look forward to our customers participating in this survey, receiving their feedback and moving forward on new and exciting ideas that I am sure our customers may have on what they would like to see done with Metro McAllen.”
Customers are encouraged to take the two-minute online Move McAllen Transit Survey to share comments and concerns on the current bus service in McAllen. All survey responses will directly inform recommendations to help improve Metro McAllen’s transit services. The survey was launched earlier last week and will continue until February 28, 2019.
The online survey online here: https://movemcallen.questionpro.com/
Additionally, customers who wish to speak directly with someone from the Move McAllen team about transit service, interact with transit maps or even find out more about future plans for the transit bus system may do so at any the following Move McAllen events:
- Monday, January 28, 2019, 2:00 p.m. – 8:00 p.m.
Metro McAllen Central Station, 1501 W Highway 83 #102, McAllen, TX 78501
- Tuesday, January 29, 2019, 6:00 a.m. – 2:00 p.m.
Metro McAllen Central Station,1501 W Highway 83 #102, McAllen, TX 78501
- Tuesday, January 29, 2019, 4:00 p.m. – 6:00 p.m.
McAllen Public Library, 4001 N 23rd St, McAllen, TX 78504
