City of Laredo Tax Department Launches New 24/7 Automated Phone System for Property Tax Payments
Written by Post Public Information Representative, Dec 10, 2025, 0 Comments
Courtesy Brenda Camacho,
LAREDO, Texas – The City of Laredo Tax Department is pleased to announce a new and convenient method for property owners to access and pay their property taxes through an automated phone system, launching Wednesday, December 10, 2025. This added resource allows customers to obtain account balance information and make payments at any time, day or night, with just a phone call.
By dialing (956) 727-6420, customers can:
Check their property tax account balance
Make secure payments in minutes
Request tax account information
The automated system is available 24 hours a day, 7 days a week, offering enhanced accessibility and convenience for the community.
To utilize the system, customers should have their “Tax ACCT ID” readily available. This is the City of Laredo’s unique identifier for each property tax account and can be found on the top right-hand corner of the October tax bill, next to the “Date of Notice.” The “Tax ACCT ID” consists of 4 to 6 digits as shown below:

For assistance with identifying the “Tax ACCT ID” number, contact the City of Laredo Tax Department.
Payments may be made using a debit or credit card, and a processing fee equal to 3% of the total amount of taxes, penalties, and interest will apply to each transaction.

Additional Tax Payment Options
Property owners may continue to submit payments through the following methods:
In Person
Tax Offices at City Hall (1110 Houston St.) and City Hall Annex and Drive-Thru (1102 Bob Bullock Loop)
Night Drop Boxes are available at both locations (No cash in Night Drop Boxes)
Online
Visit www.cityoflaredo.com
(Credit/debit cards accepted; 3% processing fee applies)
By Mail
City of Laredo Tax Department
P.O. Box 6548
Laredo, Texas 78042
(No cash by mail)
Checks should be made payable to: City of Laredo Tax Department.

Regular business hours are Monday through Friday, 8:00 a.m. – 5:00 p.m.
For any property tax questions, please call the City of Laredo Tax Department at (956) 727-6403.



