City of Laredo Utilities Customer Service Center to Launch New Registration Software & Process for Utility Customers
Written by Post Public Information Representative, Oct 2, 2024, 0 Comments
Courtesy Andres Garcia,
LAREDO, TX— Customers will be able to sign in or check-in in person at one of three (3) kiosks inside the City Hall Annex or do so remotely from a personal electronic or mobile device using a QR Code. Services available include, but are not limited to: new accounts, high bills, leak adjustments, bank drafts, and more.
QLess will help account for all customers being attended for the different types of services, and it will greatly benefit all customers since it is an easy-to-use platform that will provide update notifications to each customer registered.
Not only will customers be able to register or sign in from the comfort of their homes, but they will also receive notifications on their personal electronic or mobile devices and will be able to view their place in line on three (3) television monitors.
Once the customer is next in line, the customer’s name and a station number that will attend the customer will be displayed and announced on the television monitors. Customers will be required a phone number to register and join the waitlist.
Registration can be done at the entrance of the City Hall Annex using one of the 3 kiosks.
