TAMIU-SBDC Offers October Business Workshops
Written by Post Public Information Representative, Oct 23, 2011, 0 Comments
Courtesy Steve Harmon,
The Texas A&M International University Small Business Development Center (TAMIU-SBDC) will sponsor several workshops during the month of October.
Thursday, October 20: the Art of Customer Service will be offered from 5:30 to 7:30 p.m. at Student Center, room 231. Fee is $20. The purpose of the workshop is to learn the Art of Customer Service using the “CIVIL” framework, it will help your business and organizations experience employeeempowerment, repeat business, loyal customers, and an overall satisfactory customer service strategy. Joininstructor Tina Rodriguez for an interactive two-hour presentation.
Tuesday, October 25: Managing Cash – the Small Business Owner’s Guide to Financial Control Workshop is scheduled from 5:30 to 8:30 p.m. at TAMIU’s Western Hemispheric Trade Center, room 126; $20 fee includes Workbook. Cash flow iswhat comes into and goes out of a business. Gaining financial control by understanding cash flow is crucial to business success. Norma Rodríguez, certified business advisor, will review cash – the fuel that runs your business, maximizing your cash flow, tools for speeding up cash collections, overdue invoices, three tools for helping with accounts receivable, cash flow statements and four short-term financing solutions.
Wednesday, October 26: Customer Service: a Key to Business Success in Zapata, Texas, scheduled from 9:30 to 12:00 noon at the Zapata County Courthouse, suite 248. Fee for the seminar is $20. Customer service is one of the greatest keys to your business success. It can literally make or break a business. This is so because all business, marketing, sales and profits depend on customers. People are in business to generate profits by selling products and services to people who need and want to buy. Join Instructor Yael Rodríguez, certified rural business advisor for an interactive two-hour presentation.
For more information or to register for any of these workshops, call the TAMIU-SBDC office at 956.326.2827 or e-mail: sb**@ta***.edu " target="_blank"> sb**@ta***.edu or register online at http://sbdc.tamiu.edu
